FAQs

Frequently Asked Questions (FAQs)

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1. Which countries and regions do you deliver to?

We currently ship to the following countries and regions:

A – Algeria, Andorra, Antigua And Barbuda, Argentina, Aruba, Australia, Austria

B – Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bosnia and Herzegovina, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria

C – Canada, Cayman Islands, Chile, China, Cocos (Keeling) Islands, Colombia, Comoros, Cook Islands, Croatia, Cyprus, Czech Republic

D – Denmark, Dominica, Dominican Republic

E – Ecuador, Egypt, Estonia, El Salvador

F – Falkland Islands, Faroe Islands, Federated States of Micronesia, Fiji, Finland, France

G – Germany, Gibraltar, Greece, Greenland, Grenada, Guadaloupe, Guam, Guatemala, Guyana

H – Haiti, Honduras, Hong Kong, Hungary

I – Iceland, India, Indonesia, Ireland, Israel, Italy

J – Jamaica, Japan, Jordan

L – Latvia, Liechtenstein, Lithuania, Luxembourg

M – Macau, Madagascar, Malaysia, Maldives, Malta, Martinique, Mauritius, Monaco, Montenegro, Morocco

N – Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, North Macedonia, Norway

O – Oman

P – Peru, Philippines, Poland, Portugal, Puerto Rico

Q – Qatar

R – Reunion, Romania

S – Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Pierre And Miquelon, Saint Vincent And The Grenadines, Samoa, San Marino, Saudi Arabia, Serbia, Seychelles, Singapore, Slovakia, Slovenia, Solomon Islands, South Africa, South Korea, Spain, Sri Lanka, Suriname, Sweden, Switzerland

T – Taiwan, Thailand, Trinidad And Tobago, Tunisia, Turkey

U – Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, US Virgin Islands

V – Vanuatu, Vatican City, Vietnam

*Please be aware that deliveries are impacted in some countries due to Coronavirus.

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2. How much is delivery?

Region Cost
Japan 5 USD
Asia 8 USD
North America 10 USD
Oceania 10 USD
Middle East 10 USD
South America 20 USD
Europe 22 USD
Africa 24 USD

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3. When will my order arrive?

7 – 15 days business days

*Please be aware that delivery is impacted in some countries due to Coronavirus.

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4. How can I contact you?

For any inquiries, send us a message at contact@flexireads.com

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5. Can I cancel my order after I’ve received it?

Sure, you can cancel your order within 30 days of receiving it by sending us an email at contact@flexireads.com stating the reason for cancellation.

Once you’ve cancelled the order, you must send the parcel back to us within 21 days. Once we get it, you’ll be refunded the price of the item(s) within 21 days.

You’ll be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty.

We’ll refund the same means of payment as you used to make your purchase.

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